Donna Cochran


(678) 754-2103  


An older student attempting to change careers using the skills learned in the business world.


Kennesaw State University, Kennesaw, GA

Bachelor of Arts, English; Minor in Professional Writing and Business Law

Expected May 2018

Cumulative GPA: 3.15

Relevant Courses: Rhetorical Theory, Careers in Writing, Digital Storytelling, Writing in the Workplace, Fiction Writing, Topics in Digital Rhetoric



Dive In, Inc. – Atlanta, GA                                                                                                                              

Small Pool Maintenance and Repair Company

Office Manager

Responsible for day to day operations of office

  • Invoiced pool cleaning and repair sales as necessary
  • Reduced billing errors from 87% to 5%
  • Reduced customer complaints by 94%
  • Received customer payments
  • Made collection calls raising collections by 22%
  • Maintained technician schedule


U S Micro-Smyrna, GA

Small company selling refurbished computers


Responsible for day to day accounting duties

  • Invoiced sales and researched problems
  • Entered payables daily and ran checks
  • Raised collections by 17%
  • Ran bi-monthly payroll
  • Reconciled monthly bank statements.
  • Paid quarterly sales tax and resolved issues with incorrect filings.


Randstad North America – Atlanta, GA and Wakefield, MA

Second largest world-wide temporary staffing company.

Senior Tax Analyst

  • Responsible for the timely filing of all employee tax payments to various city, state and federal agencies.
  • Prepared and paid all weekly, monthly, and quarterly tax filings under strict guidelines and deadlines.
  • Researched and responded to tax notices, reducing notices by 50%.



  • Customer Service
  • Research
  • Communication
  • Teamwork
  • Organization
  • Multimedia
  • Deadline Driven